IRONBOUNDS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IRONBOUNDS Asset Control platform.
2. Information We Collect
Yes — we collect user data. To provide the Service, we collect the categories of information described below. We only collect what we need to run fleet inspections, keep records, and support your account. We are transparent about every category we collect and how it is used.
2.1 Information You Provide
Account Information: Name, email address, phone number, company name
Vehicle Data: VINs, unit numbers, license plates, make/model, mileage
Usage Data: Pages visited, features used, timestamps
Location Data: GPS coordinates during inspections (with permission)
Log Data: IP addresses, access times, error logs
3. How We Use Your Information
We use collected information to:
Provide and maintain the Service
Process and store inspection records
Generate compliance reports
Send service notifications and alerts
Improve our products and services
Provide customer support
Detect and prevent fraud or security issues
Comply with legal obligations
4. AI and Automated Processing
IRONBOUNDS uses artificial intelligence (AI) and automated processing to help you work faster. This includes features such as an in-app AI assistant, automated analysis of inspection data, and automated review of uploaded photos and documents to flag possible defects or missing information.
What the AI processes: inspection records, unit and vehicle details, notes, and uploaded photos or documents that you or your drivers submit.
What we do not do: we do not sell your data, we do not use your data to build advertising profiles, and we do not use your private fleet data to train public AI models for other companies.
Human oversight: AI suggestions are there to assist you. They are not a substitute for your own judgment, and a person in your organization stays responsible for final inspection and compliance decisions.
AI processing providers: some AI features are powered by trusted third-party AI processing providers who act on our behalf and are contractually bound to protect your data and use it only to deliver the feature.
You can avoid using AI features by simply not using them; core inspection and record-keeping do not require AI.
5. Data Sharing and Disclosure
We may share your information with:
Service Providers: Third parties who assist in operating our Service (hosting, analytics, support)
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law, subpoena, or legal process
With Your Consent: When you direct us to share information with third parties
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate security measures including:
Encryption of data in transit (TLS/SSL) and at rest
Access controls and authentication requirements
Regular security assessments and monitoring
Secure cloud infrastructure with industry certifications
Employee training on data protection
7. Breach Notification
In the unlikely event of a data breach that affects your personal information, we will:
Notify affected customers within 72 hours of confirming the breach
Provide details on what data was affected and what steps we are taking
Offer guidance on any actions you should take to protect your accounts
Report the breach to relevant authorities as required by law
Notifications will be sent via email to your organization's primary contact and, where possible, through in-app alerts.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Inspection records may be retained for the minimum period required by DOT/FMCSA regulations (typically 3-6 months). Upon account deletion request, we will delete or anonymize your data within 30 days, except where retention is required by law.
9. Photos, Documents & File Storage
Inspection photos, uploaded documents (licenses, registrations, insurance certificates), and other files are stored on encrypted cloud storage (Amazon Web Services S3) in the United States. These files are:
Encrypted at rest using AES-256 encryption
Accessible only to your organization — no other carrier or outside party can view them
Retained for as long as your account is active or as required by DOT/FMCSA regulations
Permanently deleted within 30 days of account cancellation
10. Subprocessors
We use the following third-party services to operate the platform. These services process your data only as needed to provide IRONBOUNDS to you:
Amazon Web Services (AWS) — Cloud hosting, database, and file storage (United States)
Telegram Bot API — Optional real-time inspection report delivery (only if enabled by your organization)
We do not share your data with any services beyond those listed above. If we add a new subprocessor, we will update this list and notify active customers.
11. Your Rights and Choices
You have the right to:
Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your account and data
Export: Receive your data in a portable format
Opt-out: Unsubscribe from marketing communications
Restrict Processing: Limit how we use your data
To exercise these rights, visit Settings → Account → Data & Privacy or contact us at [email protected].
12. Delete Your Account
You can delete your account and personal data at any time. You do not need a special reason and we will not make it difficult.
In the app: go to Settings → Account → Data & Privacy and choose Delete My Account.
By email: if you prefer, email [email protected] from your account address and we will process the deletion for you.
Once you confirm deletion, we permanently delete or anonymize your personal data and uploaded files (including inspection photos and documents) within 30 days, except for the limited records we are legally required to keep (for example, certain inspection records under DOT/FMCSA rules). We will tell you if any such legal retention applies.
13. Subscriptions, Billing, and Cancellation
Paid IRONBOUNDS plans are billed on a recurring (auto-renewing) basis until you cancel.
Auto-renewal: your subscription renews automatically at the end of each billing period (monthly or annually) at the then-current price, unless you cancel before the renewal date.
Renewal reminders: for annual plans, we send a reminder by email before your plan renews so a renewal never comes as a surprise.
Canceling is easy: canceling is at least as simple as signing up. You can cancel at any time from within the app (Settings → Billing), and no phone call or email is required. If you subscribed through the Apple App Store or Google Play, you manage and cancel that subscription in your App Store or Google Play account settings.
After you cancel: you keep access until the end of the period you already paid for, and you will not be charged again.
14. Cookies and Tracking
We use cookies and similar technologies to:
Maintain your session and preferences
Understand how you use our Service
Improve performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect Service functionality.
15. Third-Party Services
Our Service may integrate with third-party services (e.g., Samsara, Fullbay). These integrations are optional and governed by those services' privacy policies. We only access data you explicitly authorize.
16. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
17. International Data Transfers
Your data may be processed in the United States or other countries where our servers are located. We ensure appropriate safeguards are in place for international transfers.
18. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA, including:
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information
Right to non-discrimination for exercising rights
19. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.
20. Contact Us
For privacy-related questions or to exercise your rights: